Delete your Umail / Udrive account

Last updated Last updated: 24 October 2026

This page explains how to permanently delete your Unet account, used by the Umail and Udrive apps (developer: Unet), and what happens to your data. Deletion is immediate and cannot be undone.

Delete from the Umail or Udrive app

  1. Open the Umail or Udrive app and sign in.
  2. Umail: tap your profile picture, then Settings → Delete account. Udrive: open Settings → Delete account.
  3. Enter your password and confirm. Your account is deleted at once.

Delete on the web

  1. Sign in at umail.az.
  2. Go to Settings → Account (umail.az/settings/account).
  3. Under "Delete account", enter your password, type your email address to confirm and press Delete.

Can't sign in?

Email [email protected] from the address linked to your account (or your recovery email) and ask us to delete it. We confirm it is your account and delete it within 30 days.

What is deleted

  • Your personal mailbox and all your emails, folders and attachments
  • Your Udrive files and folders, and the links you shared
  • Your forms and their answers, calendars and events, and tasks
  • Your contacts, signatures, templates and settings
  • Your sign-ins: devices, app passwords, API keys and push notification tokens
  • Your name, phone number, recovery email, two-factor settings and saved card details

What is kept, and for how long

Records of payments you made (invoice amount, date and plan) are kept as required for accounting and tax law, for up to 5 years, without your name or contact details. Server backups containing deleted data are overwritten within 30 days.

Business accounts

If your mailbox was created by your company, it belongs to the company and only the company administrator can delete it. A business owner must first close the business or hand it over to someone else in Business settings.