Delete your data without deleting your account

Last updated Last updated: 24 October 2026

You can delete any of your data in the Umail and Udrive apps (developer: Unet) at any time and keep using your account. This is how, and when each kind of data is removed for good.

Emails

Select the email(s) and tap Delete — they move to Trash. Open Trash and delete them again. Emails deleted from Trash are removed from our servers for good 30 days later, together with their attachments.

Udrive files and folders

Select the file or folder and tap Delete — it moves to Trash. Open Trash and choose Delete forever: the file is removed at once.

Shared links

In Udrive open Shared links and remove a link. It stops working immediately.

Contacts, signatures and templates

Open Contacts or Settings → Signatures, select an item and delete it. It is removed at once.

Forms, calendars and tasks

In Uform, Ucalendar or Utask (web), open the item and delete it. Form answers are deleted with their form.

Signed-in devices and app passwords

Go to Settings → Devices or Settings → Mail client access and remove the device or password. It is signed out at once.

Profile picture

In Settings tap your profile picture and remove it.

Anything else

To have any other data deleted, write to [email protected] from your account address. We reply and delete it within 30 days.

What is kept

Records of payments you made (amount, date and plan) are kept for up to 5 years as required by accounting and tax law. Server backups that still contain deleted data are overwritten within 30 days.

Delete your whole account

To delete your account and all its data at once, see unet.az/delete-account.